Firstsource Solutions Ltd

Firstsource & Prosper AI Partnership Shows Early Success in Healthcare Revenue Cycle Management 🤖🏥

• Firstsource Solutions Limited partners with Prosper AI to enhance healthcare revenue cycle management using voice AI technology

• Partnership aims to deploy AI voice agents for patient-facing and administrative tasks to improve financial performance and patient access

• Early deployments show significant results: increased Medicaid screenings, thousands of daily AI-managed patient interactions, and improved conversion of uninsured patients

• Key workflows targeted include eligibility verification, enrollment, patient outreach, appointment scheduling, billing inquiries, and claim status interactions

• Focus on patient-centric, outcome-driven automation as highlighted by company executives