Firstsource Solutions Ltd

🚀 Firstsource Launches Kairos AI Operating System - Bridges 540 Basis Point Performance Gap

• Kairos is an embedded intelligence engine that builds and operates agentic workflows for enterprise transformation

• Addresses a 540 basis point gap in operational performance between AI leaders and laggards

• Achieved 66% productivity gain and 80% automation in healthcare revenue cycle management for major US health system

• Delivered 25% cost savings and 83% faster customer onboarding for UK Fintech through KYC/AML improvements

• Uses proprietary vertical-native AI platforms for Healthcare, Banking, Financial Services, Telecommunications, Retail, and Utilities

• Leverages over 50 partners including hyperscalers and vertical specialists

• Features embedded multidisciplinary teams and outcome-based commercial terms