Firstsource Solutions Ltd

🏆 Firstsource Recognized as Leader in Healthcare Payer Operations

• Recognized as Leader in Everest Group's Healthcare Payer Intelligent Operations PEAK Matrix® Assessment 2026

• Named Leader in NelsonHall's Healthcare Payer Agility & Innovation NEAT Evaluation 2026

• One of nine Leaders among 33 global providers in Everest Group assessment

• Recognized among 11 Healthcare Payer BPS vendors in NelsonHall evaluation

• Double-digit revenue growth driven by BPaaS and intelligent operations

• Packaged offerings include Medicare in a Box and Medicaid in a Box

• UnBPO™ approach transitioning from traditional outsourcing to platform-led model

• relAI™ platform capabilities with AI-powered workflows

• AI-generated feedback loops reduce manual effort by up to 70%

• Transitioning to AI-embedded model focused on operational outcomes

• Industry pressures driving adoption of AI-first, platform-led operational models