Firstsource Solutions Ltd

🏆 Firstsource Solutions Recognized as a Market Leader in Mortgage Innovation

- Recognized as a Horizon 3 Market Leader in HFS Research's 2025 report for mortgage reinvention.

- Highest category in HFS Horizons, highlighting end-to-end mortgage modernization.

- Tech-enabled, operations-first approach with subsidiary Sourcepoint enhancing borrower experience.

- Evaluated on vision, execution, and market impact—praised for GenAI innovation and UnBPO™ model.

- Proprietary Mortgage LLM trained on industry data, with relAI for responsible GenAI deployment.

- Serves 500+ clients, including 2 of the top 5 US banks and 12 of the top 20 mortgage lenders/servicers.

- Supports nearly 20% of the UK mortgage market.

- Global delivery footprint: 8 centers worldwide, including an AI CoE for mortgage.

- UnBPO™ model shifts focus from traditional outsourcing to expertise and outcome-driven solutions.

- Part of RP-Sanjiv Goenka Group, operating across healthcare, banking, communications, media, tech, and retail.